How can I place an order?
You can place your order on our secure website or through our instagram page.
How can I make payments?
* Credit cards (Visa, Mastercard, Amex, Discover and Diners Club),
* Shop pay, Apple Pay and Google Pay
* Interac Debit
* Interac e-transfer for orders placed via instagram DM.
How long will it take for my order to be processed for shipping?
All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination. Processing time may take up to 3 business days.
How and when do I get my order?
Please see our shipping policy here.
Can I edit or cancel my order?
We know you want your order fast so as soon as it is placed, we are on it! Unfortunately, this means that we cannot cancel or make any changes to your order. This can include but is not limited to:
- Billing or shipping address update
- Addition or removal of items
- Change in color/size of items
- Addition or removal of a discount code
- Order cancellation request
- Shipping method change
Can I return items?
Please see our return policy here.
Can I exchange items?
We do not offer exchanges but welcome you to return your item(s) if they qualify under our return policy .
How to care for my Ankara clothes?
* Separate your Ankara from your other clothes as the colors may bleed
* Turn your Ankara inside-out
* Use baking soda or vinegar to erase stains, never use bleach on Ankara Fabric
* Wash (hand wash preferred) with cold or lukewarm water
* Use mild bar soaps or mild detergents
* Add a tablespoon of salt to the water to seal the colors
* Avoid tumble drying, hang to dry method is preferred
* Iron the clothes inside out, using medium heat or the cotton setting on your iron
Do you restock items that are sold out?
Unfortunately, we do not restock most of our items.
If a promotion changes, can I receive a price adjustment on a previous purchase?
We do not allow price adjustments on previous purchases.
How do I contact Zee Store?
Please fill out this form to contact us.
We can also be reached via phone or email.